Privacy Policy

What information do we collect?

We collect information from you when you create a Lavvus account on our Website or from within the App and subscribe to our blogging service. We will only collect, keep, use and share Personal Data for legitimate business purposes and to fulfill our legal obligations.

When registering for an account, you are asked to enter your email address. You may, however, visit our Website without registering. Your email address will be verified by an email containing a unique link. If that link is visited, we know that you control the email address. When you participate in any interactive features, we collect any personal information you might include in your content.

When registered, we record the IP address that any interaction originated from. We also may retain server logs which include the IP address of requests to our server. We do not process or use these logs for any other purposes than proper operation of the server.

We will collect additional information from you when you decide to subscribe to any paid parts of our blogging service. The payment provider will ask you for the necessary information to complete any purchases. We will at most receive your email address to identify your successful purchase along with the subscription details. We do not have access to the details of your payment.

Finally, when you email us, for example with a support request, or when you send us your feedback, we also receive your personal information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To provide our blogging service — your information allows us to deliver the content you subscribed to.
• To personalize your experience — your information helps us to better respond to your individual needs.
• To improve Lavvus — we continually strive to improve our services based on the information and feedback we receive from you.
• To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
• To send periodic emails — The email address you provide can be used to send you information on your account and other notifications. We can also keep you up-to-date on Lavvus developments if you opt-in to these communications. From any of these communications you can always unsubscribe if you no longer wish to receive them.

How do we protect your information?

For as long as we maintain records of your personal information, we will keep it up to date and protect it with appropriate safety measures. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include device encryption, firewalls and virus checking procedures.

Where we keep Personal Data files on local devices these devices are protected and accessible only to authorized employees. We currently work with the following data processors as part of this process:

• Transip for hosting
• GitHub for version control
• SendGrid for email delivery

We do not use cookies to collect information from you.

What is our data retention policy?

We will maintain records of your personal information for as long as is necessary to provide our services to you, as long as any of these apply:

• You are a registered subscriber to our newsletters / updates.
• You have an active subscription to our service.
• You have emailed us for a support request or provided feedback that is still relevant to improving our service.

We will make a good faith effort to:

• Retain your personal information for as long as you have an active account with us.
• Retain your personal information for as long as you have an active subscription to our service.

Under GDPR, you have the right to access and amend any of the personal data we hold, including deletion and to object to continued data processing. We may ask for appropriate identification to fulfill your request, and an administrative charge may apply for copies of your data where applicable by law.

Do we use cookies?

Yes, but only for the correct functioning of our service. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow). These cookies enable the Website to recognize your browser and, if you have a registered account, associate it with your registered account.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as authentication, security, and form submission.
• Authentication Cookies: These cookies help us keep you signed in to your account and maintain your session across different pages of our website.
• Preference Cookies: These cookies remember your settings and preferences to provide a personalized experience.

You may refuse these cookies by selecting the appropriate settings on your browser. However, please note that disabling cookies may affect the functionality of our service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

In order to deliver our services your details may need to be shared with one or more of the following data processors:

• Transip for hosting
• GitHub for version control
• SendGrid for email delivery

By accepting our privacy policy you acknowledge that the information you provide may be transferred to these data processors for processing in accordance with their respective privacy policies and terms. At all times we strive to share the minimum amount of personal information necessary.

We may release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or others' rights, property, or safety.

Finally, in the event that we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this privacy policy will apply to your information as transferred to the new entity.

Children's Online Privacy Protection Act Compliance

Our Website, products and services are all directed to people who are at least 13 years old or older. If you are under the age of 13, per the requirements of COPPA (Children's Online Privacy Protection Act), do not use this Website.

Your Consent

By using our website, you consent to our privacy policy.